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 What is Visa Entrée/World/Profit? |
So that Visafone subscribers can have a convenient, low cost way of keeping in touch with their friends and loved ones, Visafone has developed a range of products for low, low-medium, high airtime users and commercial telephone operators.
To get one of these packages, simply go to your nearest Visafone Retail store or dealer store to purchase a line and Visafone terminal (mobile phone and/or fixed wireless).
Once you have activated your line, follow the automated directions and select Visa Entrée/World/Profit to reach your world. |
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| What are the different methods of payment for airtime used? |
| Currently available for prepaid all packages, Visa Entrée/World/Profit, are denominational recharges through physical recharge cards and e-pins. |
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| Will I have to ask for this specific package? |
| Yes, once you have purchased your line and phone from your nearest dealer/Visafone retail store, upon activation of your RUIM card, you have option of choosing which package you desire. If you are already on a package different from Visa Entrée/World/Profit, you can migrate from your current package to Visa Entrée/World/Profit for a small fee. |
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| How do I choose the package I want on my mobile phone and/or fixed wireless phone? |
| The default package on your RUIM card is “Visa Entrée”, however, you can migrate to your choice package by dialing an access code |
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| How is this feature being communicated to customers? |
| There are numerous advertisements through different media, newspapers, television, radio, product leaflets and posters at your nearest Visafone store/dealer. Visafone will communicate to our current subscribers through bulk SMS, notifying them of these new packages. |
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| Recharge Instructions |
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Scratch the silver panel on recharge card to reveal 14 digit pin number |
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Enter the following on your phone: |
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Dial *889*followed by 14 digit pin recharge number and press SEND/OK/YES. (*889*PIN |
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SEND/YES/OK) |
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OR dial *888* Listen to and follow the voice instructions. Press 1 and enter 14 digit |
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number, then the # key and then press SEND/YES/OK key. |
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The credit will be loaded with the recharge card value and you will then receive a text |
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confirmation of the recharge |
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| Checking phone balance |
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Dial *775# Send |
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OR Dial *888* Listen to the voice prompt and then press 2 |
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| For help and inquiries please call our Customer Care |
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333 |
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07025 000 333 (From other Networks) |
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| Available Recharge card & e-pin denominations |
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200 (e-pin) |
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200 (2 in 1 recharge card) N400 value |
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500 (e-pin & recharge card) |
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1,000 (e-pin & recharge card) |
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2,000 (recharge card only) |
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5,000 (recharge card only) |
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10,000 (recharge card only) |
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| Available Tariff Plans |
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Domestic Calls |
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International Calls |
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List of countries consumers can reach |
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| Active Period |
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Non-Rental Package: This is the period during which complete access to prepaid service is |
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available. You can make and receive calls during this period and recharge your account. This |
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duration is 90 days from the date of a chargeable transaction. |
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Rental Package: This is the period between one “payment due date” and the other. If a |
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customer fails to pay his rental fee on the due date, he enters into grace period. |
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| Grace Period |
| This is the period after validity period during which you can only receive calls and recharge your account. This lasts for 30 days. |
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| Deactivation |
| This is the disconnection of the subscriber from the network after the grace period. |
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| Account Expiry |
| If you do not recharge during the grace period, the RUIM card will be disconnected and cannot be used anymore. |
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| Terms and Conditions Apply |
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Prepaid Packages 
