Visafone Communications Limited
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Visafone Communications Limited
 
Visafone IDD Bundled Minutes
 

Description: 

Visafone IDD bundled minutes is a service that will allow customers to access volumes of international calls at highly discounted tariffs. It is pre-paid in design; therefore users have to pay upfront for use of each IDD bundle minutes.

Features: 

  • Visafone IDD Bundle packs for different amounts for specific countries
  • Purchase via short code.

How it works:

  • Customer dials an access code stating the bundle preference. e.g. *450*1000# for Visa IDD bundle minutes pack of 100 minutes, *450*2400# for Visa IDD bundle minutes pack of 300 minutes or *450*3000# for Visa IDD bundle minutes pack of 500 minutes.
  • Applicable bundle minutes can only be used on successful completion of the activity.
  • On completion of the activity, 3 messages will be sent back to the subscriber intimating on successful completion of the operation, the customer will receive the following message:
  • Message 1: Your request is being processed. Please wait for a confirmation sms. Thank you.
  • Message 2: Dear customer, your operation was successful.
  • Congratulations! You just purchased a pack of “X” IDD minutes valid for “Y” days.
  • On failure, customer will receive 2 messages, (e.g. for subscribers with insufficient balance):
  • Message 1: Your request is being processed. Please wait for a confirmation sms. Thank you.
  • Message 2: Sorry, your account balance is low, please recharge.
  • Customer can dial any of the codes below to get any Bundle of their choice:
Migration Code Bundled Mins Per Pack Price/Pack (N) Validity (days)
*450*1000# 100 1000 3
*450*2400# 300 2400 30
*450*3000# 500 3000 30



Bundled Calling Tariffs::


S/N Destinations Country Codes Existing Rate/Min Rate/min for 500 mins pack @ N3000 Rate/min for 300 mins pack @ N2400 Rate/min for 100 mins pack @ N1000
1 United States 1 12 6 8 10
2 Canada 1 12 6 8 10
3 China 86 15 6 8 10
4 India 91 15 6 8 10
5 UK - Fixed 44, 44203,
44207, 44208
12 6 8 10
6 Belgium - Fixed 32 40 6 8 10
7 Croatia - Fixed 385 30 6 8 10
8 Cyprus - Fixed 357 20 6 8 10
9 Denmark - Fixed 45 30 6 8 10
10 Estonia - Fixed 372 50 6 8 10
11 France - Fixed 33 30 6 8 10
12 Germany - Fixed 49 30 6 8 10
13 Greece - Fixed 30 30 6 8 10
14 Hungary - Fixed 36 20 6 8 10
15 Iceland - Fixed 354 50 6 8 10
16 Ireland - Fixed 353 30 6 8 10
17 Israel - Fixed 972 30 6 8 10
18 Italy - Fixed 39 40 6 8 10
19 Luxembourg - Fixed 352 30 6 8 10
20 Netherlands - Fixed 31 50 6 8 10
21 New Zealand - Fixed 64 40 6 8 10
22 Norway - Fixed 47 30 6 8 10
23 Poland - Fixed 48 30 6 8 10
24 Portugal - Fixed 351 30 6 8 10
25 Singapore - Fixed 65 20 6 8 10
26 South Korea - Fixed 82 20 6 8 10
27 Spain - Fixed 34 30 6 8 10
28 Sweden - Fixed 46 50 6 8 10
29 Switzerland - Fixed 41 50 6 8 10
30 Venezuela - Fixed 58 30 6 8 10
31 Rest of World Countries Please visit http://www.visafone.com.ng/tariffs.html for more details n/a n/a n/a



FAQ:


arrowQ: What is Visafone IDD Bundle Minutes proposition all about?

A. Visa IDD bundle minutes is an international calling service that offers you discounted rates for IDD calls in packs as low as N6/min to 30 destinations worldwide.

arrowQ: Why Should I Use This Service?

A. Visa IDD bundle minutes offer the lowest cost savings for International calls to top volume countries that suit everyone's needs.

arrowQ:How Do I Get This Service?

A.

    Simply dial:

  • *450*1000# to purchase 1 pack of 100 IDD bundle minutes @ N10/min to 30 countries for N1000
  • *450*2400# to purchase 1 pack of 300 IDD bundle minutes @ N8/min to 30 countries for N2400
  • *450*3000# to purchase 1 pack of 500 IDD bundle minutes @ N6/min to 30 countries for N3000


arrowQ: Does IDD bundle minutes have validity periods like other bundle services?

A. Yes. All packs have equal validity period of 30 days

arrowQ:Can I use the service as a postpaid customer?

A. No, the service is only available to prepaid customers only

arrowQ:Which countries can I call with these IDD bundle minutes?

A. You can call 30 countries including USA, Canada, China, India and 26 other fixed networks worldwide, tabulated above.

arrowQ: Can I call other countries outside these 30 destinations with my bundle minutes?

A. Yes, but you would be charged at existing IDD rates applicable to the called country.

arrowQ: How do I know how many minutes I have left in my IDD bundle minutes account?

A. Simply dial *775#, you will receive 2 messages, the first will be your main airtime balance and the second will be the balance of your IDD bundle.

arrowQ: If I use all IDD bundle minutes before it expires, can I buy a new IDD bundle pack?

A. Yes, simply dial the corresponding code to purchase the desired bundle.

arrowQ: Can I buy another bundle before the expiration of my current bundle even when I still have IDD bundle minutes left?

A. Yes, simply dial any of the codes to purchase the corresponding bundle.

arrowQ: Can I transfer my IDD bundle minutes to another number?

A. No. Visa IDD bundle minutes cannot be transferred from one account to another.

arrowQ: What happens to unfinished IDD bundle minutes upon expiration? Will I get the remaining minutes back when I purchase another bundle?

A. No. You will only get the new bundle minutes purchased.

arrowQ: If there are issues with the service what should I do?

A.Call our customer care line on 333.

 
 
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